Award Winning software manufacturer for multi-media contact centers including IVR/ALD, Screen Pop, Dialer and custom database applications.
At Voice4net, our mission is to generate a “pleasant customer experience” no matter what the contact point is for the customer. Voice, web, chat, email text and even social media are completely covered by our platform. Self service solutions are a requirement today to stay competitive. Voice4net is a trusted partner focused on delivering usable, friendly technology that generates ROI for our clients and increases revenue for our dealers.
We are a leading edge solutions provider. A perfect example of this innovative spirit is showcased in our recently released WebRTC solution. WebRTC is the most innovative and exciting technology to hit our industry in a very long time. Voice4net’s new suite of WebRTC driven products allow our clients to quickly deploy the on-demand multimedia service environment that your customers desire.
Voice4Net has been recognized for our solutions by the following:
• Frost & Sullivan’s Best Practices Award for North American WebRTC-Enabled Contact Center Applications and Product Innovation.
• Internet Telephony - 2015 Product of the Year Award Winner
• TMC News - 2015 CUSTOMER Product of the Year Award
• WebRTC News - 2015 WebRTC Product of the Year Award Winner